At InvigoLife, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

  • Personal identification information: name, email address, phone number, postal address
  • Communication data: messages, enquiries, and correspondence with us
  • Technical data: IP address, browser type, device information, and website usage data
  • Cookie data: information collected through cookies and similar technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your enquiries and provide customer support
  • To process and fulfill your orders
  • To send you information about products and services you've requested
  • To improve our website, products, and services
  • To comply with legal obligations and protect our legal rights
  • To send marketing communications if you have given consent

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent: where you have given clear consent for specific purposes
  • Contract: where processing is necessary to fulfill a contract with you
  • Legal obligation: where we must comply with the law
  • Legitimate interests: where processing is in our legitimate business interests

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist with business operations
  • Payment processors for order transactions
  • Legal authorities when required by law
  • Business successors in the event of a merger or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

InvigoLife

7 High Street, Bangor LL57 1NP, United Kingdom

Phone: +44 1248 712 964

Email: [email protected]